New research shows that keeping your cool and hearing them out can pay dividends for communication Posted by Matt Swayne Teens rarely talk to their parents about potentially risky online experiences, according to new research. “There seems to be a disconnect between what types of situations teens experience every day and what types of experiences […]
Crisis hotlines have been around for years, but until recently there’s been very little data on which counseling strategies seemed most effective at helping people cope. The recent emergence of text-based crisis help lines is changing that. Designed for people who prefer texting to talking, these services generate large datasets of anonymous counseling sessions—raw material […]
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